Privacy Policy

Processing and securing personal data
When you make a reservation at Park Wijde Aa, we need to collect certain information from you. We also process data in other cases, such as for information requests, for the administration concerning contests, for example, and for visits to our website(s). We also use third parties who receive certain personal data and process them on behalf of Park Wijde Aa. This occurs, for example, for sending brochures and mailings or processing our guest survey. In the case of a booking, your data will of course be shared with Park Wijde Aa.

Below you will find a more detailed description of what data we can process and what we do with it:

Full name and gender
In order to be able to address you personally in the park, but also in our further communication, we like to use your personal information. These are of course also necessary to be able to register your booking and to include the data in the night register.

Address, place of residence, and country
We will send you most booking details by email, but we will also send some information to your (home) address.

Phone number
We may have to contact you about your booking. We will call or email if there are any questions. Sometimes we make a call before arrival or afterwards to ask if everything is clear and if everything has been satisfactory.

Birth dates
The person who books an accommodation at Park Wijde Aa must be at least 18 years old. That's why we need your birth date.

Payment information
In order to pay for your booking, we use a secure payment environment. When you pay with iDeal or bank transfer, your data will be stored in our administration in order to link the payment to your booking. Furthermore, we only use your bank account number when you receive money back from us. When you pay with a credit card, we send your credit card information directly from our secure environment to our credit card partner. They carry out our credit card payments. We will not see your credit card details. Our partner only tells us whether or not your payment was successful.

IP address
On the Internet, we may look at your IP address. We remember your preferences and can provide appropriate advice.

Email address
You will receive an email about your reservation, invoice, and/or bookings that you have made. You will also receive newsletters by email. If you prefer not to receive newsletters and offers, you can easily unsubscribe via the link in the newsletter.

We use your data for the following

Guest service
You can call, email, and approach us through social media. To ensure that you do not have to tell us things twice, we store data.

Parks and partners
Your data will be passed on to Park Wijde Aa and to organizations that carry out activities that are related to your booking. This also concerns parties that are not part of Park Wijde Aa.

Newsletters
You can receive newsletters and other offers from us. For the contents of this, we can look at your interests and previous bookings and sometimes also at data from other companies. If you would prefer not to receive newsletters and offers anymore then you can always unsubscribe via the link in the newsletter. You can also let us know by sending an email to info@parkwijdeaa.nl

Tailored advice
If you visit our website, like us on Facebook, create a booking with us at the park, we remember what you like. We also use your data to improve our services and websites, and to show useful ads on Facebook, Instagram, and Twitter. For example, if you use social media on different devices, you may also see these ads on these other devices. Cookies play a role in this. In order to tailor information and offers to your interest as much as possible, we can have your data compared or combined with data known to other companies. Insofar as this is required by law, Park Wijde Aa requires your consent before providing your information to third parties.

Contacting, viewing, changing, or deleting data and customers

Upon request, we will indicate whether we process personal data about you. You can also request, correct, supplement, delete, or protect this data, for example if this data is factually incorrect.

If you have a complaint regarding the processing of your personal data, you can also contact the relevant authority (the Dutch Data Protection Authority).

Retention periods
We will retain your personal data for as long as this is reasonably necessary for the purposes described in this document. On the basis of, among other things, legislation, it may be necessary for us to retain data for longer periods.

Data security

We use extensive security procedures to secure personal data processed by us to prevent unauthorized access to the data, for example.

Cookie policy
Park Wijde Aa and third parties use cookies (and other techniques, collectively called cookies) to analyze websites, to make them more user friendly, to offer social media, and to show relevant offers on and off the website. By using the website, you agree to this.

A cookie is a small text file that is placed on your computer or other equipment when you visit a website. By placing these cookies, Park Wijde Aa can provide you with a better service both now and in the future. Both Park Wijde Aa and other parties with whom we cooperate (such as Google) can place cookies on your computer and other devices. Park Wijde Aa distinguishes different types of cookies:

  • Functional cookies are used to improve user friendliness so that you do not have to make the same selection or log in over and over, if you have already done so.
  • Transaction cookies are used if you have made a booking and, if applicable, to pay our partners commissions.
  • Monitoring/Analytics cookies are mainly placed by other parties, such as Google Analytics. This allows Park Wijde Aa to map the (search) behavior and adjust its services accordingly so that we can serve you better as a (potential) guest.
  • Marketing or targeting cookies are placed to preserve your interests so that on and off the Park Wijde Aa website(s) offers are made that are in line with your wishes/interests. Park Wijde Aa can also automatically choose to no longer display offers if you have already used them or if you have already seen them a few times. Without these cookies, there is a chance that you will see more frequently irrelevant advertisements from us. We would like to point out that you can also find advertisements from Park Wijde Aa without cookies.

Which third parties place cookies through the website(s) of Park Wijde Aa?
Park Wijde Aa cooperates with third parties in the field of social media, visitor statistics, vacancy services, advertisements, and streaming video that also place cookies. Among others, the following companies are partners of Park Wijde Aa: Google (Plus, Maps, Analytics, Adwords), Bing Search, Marketing, and Tradetracker.

Do you have an interest in the placing of cookies?
Cookies enable us to analyze surfing behavior and to make offers that are relevant to you. For example, you will not see the same offer each time, which does not match your wishes. We are continually improving our online service thanks to data that we derive from trends and behavior on our websites. If you use social media, such as a Facebook or Twitter profile, cookies ensure that you can easily share your interests without having to log in every time.

Park Wijde Aa strives for the most enjoyable experience possible. Both on our park(s) and on the website(s). Cookies help to improve this experience on the website.

Can you delete cookies?
You can always delete the cookies on your device via your browser. You can also decide for yourself whether you want to accept cookies. Cookies are automatically accepted in most web browsers. You can set your browser so that cookies are automatically refused. We would like to point out that turning off cookies can limit your use of our website (and other websites).

Changes
Park Wijde Aa reserves the right to make changes to the privacy policy. Therefore, check the privacy policy regularly for updates.